Certified Master Virtual Assistant Business Services Worldwide

Interview With Me - FAQ

Interview with Me! :-)  Ellen Levinas, Certified Master Virtual Assistant Worldwide.

How long have you been doing what you do and how did you get to be a Certified Master Virtual Assistant Worldwide?

I established my online business, Virtual Assistant Business Solutions during, and after 20+ years of working with people in various fields helping them use computers to be more productive in their day-to-day work, stemming from Administrative Assistance, Office Management, Sales, and Marketing just to name a few.

Now, in my current role as a Certified Master Virtual Assistant Worldwide I partner with entrepreneurs to manage and build their online businesses. My role in your company boils down to one simple thing: To free you up so that you can focus your time and energy on the things that only YOU can do in your business.

What types of services does Virtual Assistant Business Solutions provide?

I provide different levels of Internet marketing packages, social media marketing packages, maintenance, and ala carte business services.

I don't see any 'hourly' packages? Do you work by the hour?

Great question!

I work a little differently than most virtual providers in that I do not charge by the hour. There are many reasons for this; many of my clients have marketing calendars that are cyclical so one month they are heavy on the work while others not so much. So, being charged by the hour could mean that in one month you are breaking the bank, and if you are on a retainer plan with a VA, this may mean an overage on hours one month while the next month you take a vacation and lose hours - leaving you with a feeling that you just wasted your money, and I really don't like it when my clients feel like they've wasted their money. I've heard painful stories from clients such as how their old VA reached a certain point with hours they would just stop working, leaving them high and dry or that they were being charged for three hours when in reality the task is only 30 minutes! So frustrating.

For these reasons, and my own sanity because I do not like tracking my time when I could spend it helping my clients, I created packages that are based on the client's profile and which you are paying for my expertise rather than by the hour. (I've always thought that paying someone for how long it took them to do a task was a little unfair, especially because I'm really fast!) This works for the client because they can budget without having to worry about what tasks are being done, how long it takes, where they are on their hours, etc.

What are the benefits of working with you?

1. No longer will you feel frustrated and overwhelmed at all the moving parts when it comes to marketing, product launches, website maintenance. etc. +++

2. You will have more time on your plate to focus on YOUR BOTTOM LINE AND WORK YOUR BUSINESS!

3. No more grunt work, like spending hours formatting your own eNewsletter.

These are just a few of the benefits you'll gain by working with me. Can you already feel the relief?

Who are your ideal clients?

I work with people just like you. You love your business and are really good at what you do, but don’t want to do the daily / weekly / monthly tasks that just aren’t producing revenue. My ideal client is someone who has been in business at least 1-3 years, has a revenue-producing business model, and has more than enough work to delegate.

Looking at the list below, you can see that I’ve worked with many different types of clients:  This list is to just name a few, there were many others. :)

Business Coaches
Interior Design
Funded Startups
Life/Personal Coaches
Internet Marketers
Marketing Consultants
Business Consultants
Health & Beauty
Retail Online
Real Estate

How is Virtual Assistant Business Solutions different from other VA companies?

Though there are many aspects that all VA companies share, what makes me different is that you will be working with ME. Not a team, or put in a queue where it takes days to get a response. You will get personal one-on-one attention and quick turnaround. Finally, I do not work by the hour. I’ve found that business owners love the fact that they aren’t paying for my time or how long it takes me to do tasks. Plus, they aren’t hit with a giant invoice when they’ve had a heavy month or feel like they’ve wasted money if they didn’t use up their hours. It’s a win-win.

As a Certified Master Virtual Assistant Worldwide I don’t work with MLM companies or those who use multi- level marketing techniques. I refer those clients over to other virtual professionals who specialize in those areas. What that means for you is that I’m very focused on anything and everything that has to do with marketing implementation - social media management - Integration, and anything related to managing  WordPress blogs, Static websites. Newsletters, Social Media Management,  Maintenance +++.  Because my focus is so narrow, what you get is a very focused expert in these areas and that is why my clients are able to grow their businesses.

What types of online businesses or business owners are NOT ideal clients?

Please know I’m very selective in whom I work with and (gently) turn away people who aren’t suited for my services. The last thing I want to be is a huge source of stress or a big expense that can’t be justified.

One type of person I won’t work with  is the micro-manager, or the business owner who doesn’t have a somewhat of a clear vision of where they want their business to go and accepts responsibility for running it. Many times a business owner will hire me to run their business for them and I simply cannot do that -- I can help manage your business, set up systems and processes to make things run smoother - but I can’t take over your business full time so that you can live on an island (I know, it’s my dream too :) ). If you are one of these people, I gently and respectfully ask that you not call and I hope you understand why. We’ll probably just not work well together and I wouldn’t want you to waste your time or money.  Is that fair?

I have no idea of what types of things I can delegate. Help!

No problem at all! Sometimes it helps to get the ball rolling if I provide a list of items that you can delegate. Go to my home page and sign up for my How to Grow Your Captive Audience with Email Marketing in which I provide a free report that will definitely assist you.

What is the process to hire you, what is the next step?

I like to make the process as simple as possible because I know online business owners are very busy. The first step is to read through this section fully in order to get a feel for what I do and if I am the best choice for what you need right now. Next, we schedule a 15-minute Get Acquainted Call which will let us both see if we are a fit for each other. During this call we’ll go over about 5 questions that will help identify what is working in your business, what is not, and how I can help you. By the end of this call, we should both have enough information to determine whether working with me would be beneficial for your business. If you choose to work with me, and feel that my solutions are of benefit to you, we sign a retainer agreement and move forward in the process of on-boarding you as a client.

Can I contact some of your former clients to see what it’s like to work with you?

Yes, I encourage you to! You’ll find client testimonials sprinkled throughout my site at the bottom of the pages. See which ones resonate with you, either because the person is in your profession, industry, or perhaps you even know them. Feel free to email or call them and ask what it was like working with me.

OK, I’m ready to partner, but I have a couple of additional questions. Can I contact you?

Great - I love action takers! Yes, if you have a couple of questions, just email me via my contact page and I’d be happy to answer. I can’t wait to see you partner with a virtual professional to see your business grow and provide you with relief and am honored to be the one to help you.

Ready? Let’s get going! Click here to schedule your 15-Minute Get Acquainted Call.

I will see YOU at the Top!